Payment & Cancellation Policy

Pop-Up Lodges

• One total price per bed, paid to Bluebird. It covers the house, the food, the staff and the transfers.
• Deposit: 50% to reserve, non-refundable.
• Balance due 30 days before the trip.

If you cancel a Pop-Up Lodge

• 30 days or more before the trip: 50% of the final payment refundable
• 14 to 29 days: 25% of the final payment refundable
• Under 14 days: no refund

Fixed Packages

• Each package has a set price, sent to you with the details before anything is booked.
• Payment schedules and cancellation terms are the provider's, and we send them with the price.
• Flights and travel insurance are on you, as on every trip.

Custom Trips

• A planning fee, quoted for your trip rather than fixed. It covers the plan, the bookings, one revision and a pre-trip call.
• The fee is non-refundable once the plan goes out.
• You pay the hotels, guides and operators for the trip itself. Each of them has its own payment schedule and cancellation terms, and we set those out before you commit to anything.

On every trip

• Payment methods: bank transfer (USD), credit card, or cash.
• Travel insurance is required, and it is yours to arrange.
• Flights are always booked and paid for by you.