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Privacy Policy

Effective date: 2025

This Privacy Policy explains how BlueBird Ski Trips by BB Social Trips ("BlueBird", "BB", "we", "our", or "us") collects, uses, and shares information about you when you interact with our websites, communications, and services (collectively, the "Services"). By using our Services, you agree to this Policy.

Information We Collect

Information you provide to us

  • Name and contact details (e.g., email) submitted via our waitlist or forms
  • Social handles (e.g., Instagram) and optional profile information
  • Trip preferences and notes you share with us

Information we collect automatically

  • Usage data, device information, and analytics events
  • Cookies and similar technologies to remember preferences and improve performance

How We Use Your Information

  • To operate, maintain, and improve the Services
  • To communicate about trips, openings, and community updates
  • To process and respond to inquiries, applications, and feedback
  • To protect against fraud, abuse, and unauthorized activity
  • To analyze and understand usage to guide product and trip planning

Sharing of Information

We do not sell your personal information. We may share limited information with:

  • Service providers who help us run the Services (e.g., analytics, hosting)
  • Trip partners and on‑site providers as needed to plan or operate a trip you join
  • Law enforcement or others when required by law or to protect rights and safety

Cookies and Analytics

We use cookies and analytics tools (such as Hotjar and similar services) to understand usage and improve the experience. You can control cookies through your browser settings.

Data Retention

We keep your information only as long as necessary for the purposes described in this Policy.

Your Choices and Rights

  • Opt out of non‑essential emails by using unsubscribe links
  • Request access, correction, or deletion by contacting us

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

International Users

We operate globally. By using the Services, you understand that your information may be processed in countries where we and our providers operate.

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new effective date. Your continued use of the Services means you accept the changes.

Contact Us

Questions or requests? Contact BlueBird Ski Trips by BB Social Trips at support@bbtrips.ski.